·AWS Bedrock
Module 14 Lesson 2: Escalation Strategies
Knowing your Limits. How to design agents that realize they are stuck and hand over the conversation to a human expert.
2 articles
Knowing your Limits. How to design agents that realize they are stuck and hand over the conversation to a human expert.
The support architect. Designing an automated ticket system that uses an FSM for policy and an LLM for empathy.